The Hidden Struggles of South Africa’s Domestic Workers

Cape Town – The life of a domestic worker in South Africa involves more than just physical labor. A quiet mental health crisis is unfolding within private homes, often overlooked by employers. The 2025 Sweepsouth Report on Domestic Worker Pay and Working Conditions highlights a difficult reality. Many employers unintentionally contribute to this growing emotional strain.

The Financial Strain on Mental Health

Picture being the primary earner for a household, supporting an average of four people on a meager income. This is the reality for 82% of domestic workers. The median monthly pay is R3,635, which fails to meet basic living costs of R4,500. This constant financial pressure is a major factor in the mental health decline many experience. An alarming 39% earn below the National Minimum Wage, deepening this financial stress. Job loss is another critical factor, with 16% of former domestic workers reporting they were let go because their employer could no longer afford them.

Isolation and Workplace Abuse

The nature of domestic work can be profoundly isolating. Workers are often alone in someone else’s home, far from their own families. While many form strong bonds, professional boundaries can blur and become a source of anxiety. The report reveals a disturbing statistic: one in five domestic workers has faced some form of abuse in the workplace. Verbal abuse is particularly common, with 18% of women reporting being shouted at or told they are incompetent. Such treatment inflicts lasting emotional damage. Even subtle disrespect, like not being thanked or included in conversations, can erode self-worth over time. For 7% of workers, the grind includes working seven days a week, adding to the immense pressure.

As detailed in the complete version, there are several key factors to consider.

How Employers Can Make a Difference

The Sweepsouth report also outlines clear solutions. Employers have the power to create a positive and supportive environment. Paying a living wage, not just the minimum, is the first crucial step. Tools like the Living Wage Calculator can help determine a fair salary. Communicating with kindness and respect makes a significant difference in daily well-being. Small gestures, such as sharing bulk groceries, can help ease the burden of rising food costs. Finally, using your voice to advocate for domestic workers’ rights within your community amplifies their struggle. By taking these intentional steps, employers can help improve the mental health of domestic workers. A respected and supported worker contributes to a healthier, happier home for everyone.